How to Add WordPress Live Chat to Your Site (No Code Required!)

Searching for an easy way to add WordPress live chat functionality to your site? While there are plenty of quality live chat plugins, live chat is a bit tricky because, unlike most WordPress plugins, youre going to spend a ton of time in the plugins interface while chatting with customers.The upshot is that you need to pick a WordPress live chat solution thats not just easy to set up, but also gives you a solid set of tools to manage conversations with your customers. Otherwise, youre going to struggle to stay on top of all your different conversations.In this post, youre going to learn how to add live chat in WordPress without any fuss using a solution that lets you respond to your customers from:A web interfaceDesktop apps for Windows or MacMobile apps for iOS and AndroidIn order to get you that functionality, we chose to use a premium solution for that tutorial. But while it is a premium tool, you can get a 14-day free trial with no credit card required, so youll be able to follow this tutorial without spending a dime. here.Well also share a tutorial for a 100% free live chat tool at the end of this post, though its a bit more limited.How to add WordPress live chat functionality to your siteIn this section, well show you step-by-step how to WordPress live chat functionality to your site. Even if youre a non-technical user, you should have no problem following along. As we promised, you wont have to look at a single line of code to get this done!Step 1: Install the LiveChat plugin from WordPress.org LiveChat WP live chat plugin for WordPress Author(s): LiveChatCurrent Version: 3.8.2Last Updated: September 10, 2019wp-live-chat-software-for-wordpress.3.8.2.zip 96%Ratings 311,206Downloads WP 3.4+Requires To get started, install the LiveChat – WP live chat plugin for WordPress plugin from WordPress.org.If youre not sure how to install a WordPress plugin, check out this tutorial.Step 2: Create your free LiveChat accountOnce youve installed and acti vated the plugin, head to  the LiveChat service website, where you can create your account by entering a few simple details. Again, you get a 30-day free trial with no credit card required so you wont need to enter any payment information:In the next step, youll need to enter your website URL, as well as what you plan on using your WordPress live chat box for:Then, youll need to enter a little information about your company:And thats it!Step 3: Connect LiveChat plugin to your LiveChat accountNow, head back to the LiveChat area in your WordPress dashboard and click the option to Sign in with LiveChat:Youll see a prompt pop up click the Allow option:And thats it! You just added live chat to your WordPress site. Head to the front-end of your site and check it out:Step 4: Learn the LiveChat interfaceTo manage most aspects of your WordPress live chat functionality, youll use the LiveChat website interface. Theres a lot going on, but the tool gives you a pretty detailed welcome wizard that will take you through the most import aspects of the interface.While you might be tempted to skip it, we really recommend that you go through the setup wizard as it will point out a lot of important features.Just head the LiveChat website and sign in. Then, youll see a prompt to start the wizard:Step 5: Customize your live chat to match your siteOnce you finish out the welcome tutorial, you should be ready to start chatting away with your visitors. The only thing you still might want to do is customize how the live chat box looks on your site.To do that, youll also use the LiveChat website.First, access the Settings area by clicking on the Gear icon in the LiveChat interface. Then, you can use the Customization option under Chat window to:Pick a new chat box themeChange up colors to match your siteMove the chat box from the right to the leftDecide whether or not to display your logo or the live chat agents avatarEnable soundsYou might want to poke around the rest of the settin gs to see what all you can do.For example, the Engagement area lets you set up automatic greetings for your visitors. And the Chat settings area lets you change how the chat box looks for certain pages (or just completely disable it for certain pages).Step 6: Start Chatting!At this point, you should be ready to start chatting with your visitors. You can either use the web interface that you saw in the tutorial from Step 4. Or, you can consider using one of LiveChats mobile or desktop apps.If you want to continue using LiveChat after your 30-day free trial expires, the ongoing paid plans start at $16 per month. Youll get a 30% discount on your first payment  when you use this link, though.A free alternative to add live chat in WordPressLiveChat is great for its simplicity and the fact that it gives you so many tools to chat with your visitors, but we understand that you might be on a budget.If youre OK with only being able to chat with visitors from your WordPress dashboard, theres also a free plugin called WP Live Chat Support that can help you add live chat in WordPress. WP-Live Chat by 3CX Author(s): 3CXCurrent Version: 8.1.1Last Updated: October 17, 2019wp-live-chat-support.zip 94%Ratings 1,649,284Downloads WP 4.4+Requires Heres a rapid-fire tutorial on how to add WordPress live chat functionality with this plugin.First, youll obviously need to install and activate the plugin.Once you install and activate it, head to the new Live Chat area in your WordPress dashboard. To get started, just click the button to Skip intro and start accepting chats:And right away, your live chat will be active, which you can preview by going to the front-end of your site:How to chat with your visitorsTo chat with your visitors, you can go to the Live Chat tab in your WordPress dashboard:How to customize your chat boxTo customize how the chat box looks and functions, go to Live Chat → Settings in your WordPress dashboard:Here, youll get a number of tabs where yo u can configure:Chat box fieldsColors and other styling optionsThe message that appears when youre not available to chatEtc.Enjoy your WordPress live chatThat wraps up our guide on how to add live chat functionality to your WordPress site.If youre looking for the most flexible live chat system, LiveChat gives you a range of ways to interact with your visitors, as well as an easy setup process youll just need to pay after the 30-day free trial.On the other hand, if youre looking for a 100% free solution, WP Live Chat Support still offers a pretty easy setup process, its just not as flexible in the free version when it comes to how you can chat with visitors.Do you have any other questions about how to get started with live chat on your WordPress site? Let us know in the comments! Learn a simple way to add live chat functionality to your #WordPress #website